Outage in JW Player

Media Upload Degradation

Resolved Minor
June 12, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are noticing increased error rates for our media upload. The service might be degraded and could impact uploads and transcoding performance. We are investigating to determine the full impact.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/12/2024 04:22PM

This incident has been resolved.

MONITORING 11 months ago - at 06/12/2024 03:49PM

We are actively monitoring the fix to ensure the issue is fully resolved. We will provide further updates as they arrive.

IDENTIFIED 11 months ago - at 06/12/2024 03:44PM

The issue causing increased error rates for media uploads has been identified. and we have implemented a fix to resolve the problem and restore normal service.

INVESTIGATING 11 months ago - at 06/12/2024 03:18PM

We are noticing increased error rates for our media upload. The service might be degraded and could impact uploads and transcoding performance. We are investigating to determine the full impact.

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