Outage in JW Player

Webhook Delays

Resolved Minor

July 30, 2024 - Started over 1 year ago - Lasted 28 minutes
Official incident page

Incident Report

Third party provider issue impacting Instant Live.

Components affected

JW Player Live Streaming JW Player Content Delivery & Playback

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/30/2024 05:12AM

This incident has been resolved.

MONITORING over 1 year ago - at 07/30/2024 04:49AM

The team have identified and resolved an issue causing a delay in webhook delivery. Customers might have seen delayed webhook events between 03:50 UTC and 4:05 UTC.

IDENTIFIED over 1 year ago - at 07/30/2024 04:45AM

Third party provider issue impacting Instant Live.

Latest JW Player outages

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Increased error rates for video ingest and playback for on-demand assets - 28 days ago

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