Outage in JW Player

Webhook Delays

Resolved Minor
July 29, 2024 - Started about 1 year ago - Lasted 28 minutes
Official incident page

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Outage Details

Third party provider issue impacting Instant Live.
Components affected
JW Player Live Streaming JW Player Content Delivery & Playback
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/30/2024 05:12AM

This incident has been resolved.

MONITORING about 1 year ago - at 07/30/2024 04:49AM

The team have identified and resolved an issue causing a delay in webhook delivery. Customers might have seen delayed webhook events between 03:50 UTC and 4:05 UTC.

IDENTIFIED about 1 year ago - at 07/30/2024 04:45AM

Third party provider issue impacting Instant Live.

Latest JW Player outages

Accessibility issue with the Instant Live feature - 43 minutes ago
Elevated error rates for video ingest and playback for assets and live streams - 7 days ago
Increased error rates for video ingest and playback for assets and live streams - 7 days ago
Increased errors in playback - 11 days ago
Some assets generated from live streams stalling at the end. - about 1 month ago

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