Outage in JW Player
Delays in video processing
Resolved Minor
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Outage Details
Third party provider issue impacting Instant Live.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/20/2024 03:11PM
This incident has been resolved.
MONITORING
about 1 year ago - at 08/20/2024 02:22PM
We have finished the processing backlog of ingest jobs and Video is operating normally. The engineering team continue to monitor the system health.
IDENTIFIED
about 1 year ago - at 08/20/2024 01:44PM
We have identified and are actively mitigating the issue. Issues with playback are resolved as of 13:30 UTC, and we are working through the ingest backlog.
IDENTIFIED
about 1 year ago - at 08/20/2024 01:00PM
Third party provider issue impacting Instant Live.
Latest JW Player outages
Accessibility issue with the Instant Live feature - 43 minutes ago
Increased errors in playback - 11 days ago
Some assets generated from live streams stalling at the end. - about 1 month ago
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