Outage in JW Player

iframe embedded players not loading

Resolved Major
August 27, 2024 - Started about 1 year ago - Lasted 21 minutes
Official incident page

Incident Report

We are currently investigating an issue causing players embedded in an iframe to not display content.
Components affected
JW Player Cloud Hosted Players

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/26/2024 10:46PM

We have rolled back to previous player version 8.34.5

IDENTIFIED about 1 year ago - at 08/26/2024 10:38PM

The issue has been identified and a rollback to the previous web player version is in progress

INVESTIGATING about 1 year ago - at 08/26/2024 10:29PM

We are currently investigating an issue causing players embedded in an iframe to not display content.

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