Outage in JW Player
iframe embedded players not loading
Resolved MajorIncident Report
We are currently investigating an issue causing players embedded in an iframe to not display content.
Components affected
JW Player Cloud Hosted PlayersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/26/2024 10:46PM
We have rolled back to previous player version 8.34.5
IDENTIFIED
over 1 year ago - at 08/26/2024 10:38PM
The issue has been identified and a rollback to the previous web player version is in progress
INVESTIGATING
over 1 year ago - at 08/26/2024 10:29PM
We are currently investigating an issue causing players embedded in an iframe to not display content.
Latest JW Player outages
DRM Issues affecting US and Asia regions - 23 days ago
Video Uploads Failing - about 1 month ago
Video clips audio loss - 6 March 2026 - about 1 month ago
Delayed video ingest and webhook delivery - about 2 months ago
Direct Upload failures for some customers - about 2 months ago
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