Outage in JW Player
Instant Live Unable to Start Stream
Resolved MajorIncident Report
We are currently investigating an issue with the JW Instant Live. Users will experience the inability to start an Instant Live stream.
We will provides updates as they are delivered by the engineering team.
Components affected
JW Player Live StreamingNeed to monitor JW Player outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/27/2024 12:37PM
The reported issue with Instant Live has been resolved. Instant Live streams can now be started as expected.
MONITORING
over 1 year ago - at 09/27/2024 11:53AM
We have applied a fix and are monitoring performance.
We will provides updates as they are delivered by the engineering team.
INVESTIGATING
over 1 year ago - at 09/27/2024 11:09AM
We are currently investigating an issue with the JW Instant Live. Users will experience the inability to start an Instant Live stream.
We will provides updates as they are delivered by the engineering team.
Latest JW Player outages
Delayed video ingest and webhook delivery - 10 days ago
Direct Upload failures for some customers - 11 days ago
New Monetization Campaigns - 15 days ago
Corruption on some segments of some videos - about 1 month ago
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