Outage in JW Player
Video Ingest Processing Delays
Resolved Major
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Outage Details
Third party provider issue impacting Instant Live.
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 10/30/2024 09:12PM
Between 19:54 and 20:20 UTC processing of all on-demand video ingest experienced delays. A fix was deployed at 20:14 UTC and processing delays were fully resolved at 20:20 UTC.
MONITORING
11 months ago - at 10/30/2024 08:26PM
The issue has been identified and a fix has been deployed. All delayed processing has recovered and video ingestion is operating normally.
IDENTIFIED
11 months ago - at 10/30/2024 08:18PM
Third party provider issue impacting Instant Live.
Latest JW Player outages
Accessibility issue with the Instant Live feature - about 7 hours ago
Increased errors in playback - 11 days ago
Some assets generated from live streams stalling at the end. - about 1 month ago
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