Outage in JW Player

Analytics NRT down in dashboard

Resolved Minor
November 27, 2024 - Started 11 months ago - Lasted about 9 hours
Official incident page

Incident Report

Analytics NRT in the dashboard is down at the moment. Near Real Time analytics in the dashboard being impacted.
Components affected
JW Player Player and Video Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/28/2024 05:54AM

The issue has been resolved, and all systems are now functioning normally.

IDENTIFIED 11 months ago - at 11/28/2024 05:10AM

We have identified the issue and are working on a resolution

IDENTIFIED 11 months ago - at 11/28/2024 04:14AM

We have identified the issue and are working on a resolution

IDENTIFIED 11 months ago - at 11/28/2024 03:15AM

We have identified the issue and are working on a resolution

IDENTIFIED 11 months ago - at 11/28/2024 02:08AM

We have identified the issue and are working on a resolution.

IDENTIFIED 11 months ago - at 11/28/2024 01:10AM

We have identified the issue and are working on a resolution.

IDENTIFIED 11 months ago - at 11/28/2024 12:04AM

We have identified the issue and are working on a resolution.

INVESTIGATING 11 months ago - at 11/27/2024 11:36PM

We continue to investigate this issue

INVESTIGATING 11 months ago - at 11/27/2024 10:48PM

We continue to investigate this issue

INVESTIGATING 11 months ago - at 11/27/2024 10:07PM

We continue to investigate this issue

INVESTIGATING 11 months ago - at 11/27/2024 09:41PM

Analytics NRT in the dashboard is down at the moment. Near Real Time analytics in the dashboard being impacted.

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