Outage in JW Player

Analytics NRT down in dashboard

Resolved Minor
November 27, 2024 - Started 6 months ago - Lasted about 9 hours
Official incident page

Need to monitor JW Player outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JW Player, and never miss an outage again.
Start Free Trial

Outage Details

Analytics NRT in the dashboard is down at the moment. Near Real Time analytics in the dashboard being impacted.
Components affected
JW Player Player and Video Analytics
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/28/2024 05:54AM

The issue has been resolved, and all systems are now functioning normally.

IDENTIFIED 6 months ago - at 11/28/2024 05:10AM

We have identified the issue and are working on a resolution

IDENTIFIED 6 months ago - at 11/28/2024 04:14AM

We have identified the issue and are working on a resolution

IDENTIFIED 6 months ago - at 11/28/2024 03:15AM

We have identified the issue and are working on a resolution

IDENTIFIED 6 months ago - at 11/28/2024 02:08AM

We have identified the issue and are working on a resolution.

IDENTIFIED 6 months ago - at 11/28/2024 01:10AM

We have identified the issue and are working on a resolution.

IDENTIFIED 6 months ago - at 11/28/2024 12:04AM

We have identified the issue and are working on a resolution.

INVESTIGATING 6 months ago - at 11/27/2024 11:36PM

We continue to investigate this issue

INVESTIGATING 6 months ago - at 11/27/2024 10:48PM

We continue to investigate this issue

INVESTIGATING 6 months ago - at 11/27/2024 10:07PM

We continue to investigate this issue

INVESTIGATING 6 months ago - at 11/27/2024 09:41PM

Analytics NRT in the dashboard is down at the moment. Near Real Time analytics in the dashboard being impacted.

Latest JW Player outages

Freewheel ad serving issue - 2 days ago
Intermittent API failures and higher latency on requests and webhooks - 15 days ago
Increase in asset ingest errors - 17 days ago
Video Ingest Processing Delays - 2 months ago
Elevated latency on Low Latency Live Streams - 3 months ago

Be the first to know when JW Player and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook