Outage in JW Player
Elevated error rate for image, subtitle, storyboard and gif requests
Resolved MinorIncident Report
Third party provider issue impacting Instant Live.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 12/06/2024 08:43PM
This incident has been resolved
MONITORING
11 months ago - at 12/06/2024 06:38PM
The team has mitigated the issue, and error rates have returned to normal at 17:01 UTC. From then on, generating image, subtitle, storyboard, and gif requests should be fully operational. We are continuing to monitor the health of the system.
IDENTIFIED
11 months ago - at 12/06/2024 04:59PM
Third party provider issue impacting Instant Live.
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