Outage in JW Player
Elevated error rate for image, subtitle, storyboard and gif requests
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved
The team has mitigated the issue, and error rates have returned to normal at 17:01 UTC. From then on, generating image, subtitle, storyboard, and gif requests should be fully operational. We are continuing to monitor the health of the system.
Third party provider issue impacting Instant Live.
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