Outage in JW Player

Degraded Performance of the Delivery API

Resolved Minor
June 11, 2025 - Started 23 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing degraded performance on our Delivery API. Our Team is currently investigating the matter.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 06/11/2025 03:09PM

This incident has been resolved.

MONITORING 23 days ago - at 06/11/2025 01:08PM

We are continuing to monitor for any further issues.

MONITORING 23 days ago - at 06/11/2025 01:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 23 days ago - at 06/11/2025 10:44AM

We are currently experiencing degraded performance on our Delivery API. Our Team is currently investigating the matter.

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