Outage in JW Player
Accessibility issue with the Instant Live feature
Resolved MajorIncident Report
We're investigating an authentication issue with the Instant Live feature
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 09/29/2025 06:49PM
This incident has been resolved.
IDENTIFIED
3 months ago - at 09/29/2025 06:16PM
The issue has been identified, and a fix is being implemented.
INVESTIGATING
3 months ago - at 09/29/2025 05:51PM
We're investigating an authentication issue with the Instant Live feature
Latest JW Player outages
Analytics Service Degradation - about 12 hours ago
Playlist Delivery Issue - 23 days ago
Playlist delivery errors - 27 days ago
Elevated errors going live - about 1 month ago
Increase in error rates for image delivery - about 2 months ago
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