Outage in JW Player
Increase in error rates for image delivery
Resolved MinorIncident Report
Third party provider issue impacting Instant Live.
Components affected
JW Player Content Delivery & PlaybackNeed to monitor JW Player outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/20/2025 09:27PM
This incident has been resolved.
IDENTIFIED
3 days ago - at 11/20/2025 06:56PM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 days ago - at 11/20/2025 05:50PM
Third party provider issue impacting Instant Live.
Latest JW Player outages
Investigating elevated playback errors on Chrome version 141.0.7390.123 and later - about 1 month ago
Custom Reports and Analytics Experiencing Issues - about 1 month ago
Broadcast Live Events within the US-East-1 region are not being created as expected - about 1 month ago
Degraded perfomances of JWP services - about 1 month ago
Increased error rates for video ingest and playback for on-demand assets - about 2 months ago
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