Outage in JW Player
Elevated errors going live
Resolved MinorIncident Report
Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams. The team has identified the issue and are working on a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/02/2025 09:07PM
This incident has been resolved.
MONITORING
about 1 month ago - at 12/02/2025 07:00PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 12/02/2025 06:56PM
Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams. The team has identified the issue and are working on a resolution.
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