Outage in JW Player

Playlist delivery errors

Resolved Minor
December 12, 2025 - Started 27 days ago - Lasted 26 minutes
Official incident page

Incident Report

We’ve identified an issue that caused issues with player and playlist delivery. We have fixed the issue but there might still be a lower latency on playlist delivery. We expect to recover soon.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 12/12/2025 09:12PM

This incident has been resolved.

INVESTIGATING 27 days ago - at 12/12/2025 08:59PM

We’ve identified an issue that caused issues with player and playlist delivery. We have fixed the issue but there might still be a lower latency on playlist delivery. We expect to recover soon.

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