Outage in JW Player
AI Publish Assistant and Audio Experiences Service Degraded Performance
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 02/19/2026 08:25PM
Error rates have returned to normal. Please note there may still be intermittent issues as capacity is optimized.
MONITORING
21 days ago - at 02/13/2026 10:01PM
We’re currently monitoring issues with an upstream provider.
IDENTIFIED
21 days ago - at 02/13/2026 08:11PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
21 days ago - at 02/13/2026 07:40PM
We are currently investigating this issue.
Latest JW Player outages
Delayed video ingest and webhook delivery - 10 days ago
Direct Upload failures for some customers - 11 days ago
New Monetization Campaigns - 15 days ago
Corruption on some segments of some videos - about 1 month ago
Elevated Livestream Errors - 23 January 2026 - about 1 month ago
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