Outage in JW Player
Increased error in Instant Live
Resolved MinorIncident Report
Third party provider issue impacting Instant Live.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/18/2026 01:27PM
The incident has been resolved.
MONITORING
1 day ago - at 06/18/2026 11:39AM
Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
IDENTIFIED
1 day ago - at 06/18/2026 11:10AM
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery and continuing to monitor.
IDENTIFIED
1 day ago - at 06/18/2026 10:54AM
Third party provider issue impacting Instant Live.
IDENTIFIED
2 days ago - at 06/18/2026 10:31AM
Third party provider issue impacting Instant Live.
Latest JW Player outages
Media reuploading and VOD trimming issue - 1 day ago
Media stuck in processing after upload - about 1 month ago
Elevated rebuffering and playback failures - about 1 month ago
Elevated rebuffering and startup times for some on-demand assets and live streams - about 2 months ago
Issues downloading MP4 assets - about 2 months ago
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