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Outage in JW Player

Increased error in Instant Live

Resolved Minor
June 18, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Third party provider issue impacting Instant Live.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/18/2026 01:27PM

The incident has been resolved.

MONITORING 1 day ago - at 06/18/2026 11:39AM

Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.

IDENTIFIED 1 day ago - at 06/18/2026 11:10AM

We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery and continuing to monitor.

IDENTIFIED 1 day ago - at 06/18/2026 10:54AM

Third party provider issue impacting Instant Live.

IDENTIFIED 2 days ago - at 06/18/2026 10:31AM

Third party provider issue impacting Instant Live.

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