Outage in JW Player
Media reuploading and VOD trimming issue
Resolved MinorIncident Report
We are currently investigating an issue that is preventing users from re-uploading media via the Dashboard.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/18/2026 01:44PM
This incident has been resolved.
MONITORING
1 day ago - at 06/18/2026 01:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 06/18/2026 12:59PM
We are continuing to work on a fix for this issue.
IDENTIFIED
1 day ago - at 06/18/2026 12:36PM
We have identified the issue and are testing a possible fix.
INVESTIGATING
1 day ago - at 06/18/2026 12:03PM
We are currently investigating an issue that is preventing users from re-uploading media via the Dashboard.
Latest JW Player outages
Increased error in Instant Live - 2 days ago
Media stuck in processing after upload - about 1 month ago
Elevated rebuffering and playback failures - about 1 month ago
Elevated rebuffering and startup times for some on-demand assets and live streams - about 2 months ago
Issues downloading MP4 assets - about 2 months ago
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