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Outage in JW Player

Disconnections affecting Instant Live

Resolved Minor
June 25, 2026 - Started 23 days ago - Lasted about 3 hours
Official incident page

Incident Report

Third party provider issue impacting Instant Live.

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 06/25/2026 04:51PM

A small number of live streams were disconnected around 13:10 UTC, ending the corresponding Asset. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently green.

INVESTIGATING 23 days ago - at 06/25/2026 02:05PM

Third party provider issue impacting Instant Live.

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