Outage in JW Player
Elevated Video Errors
Resolved MinorIncident Report
Third party provider issue impacting Instant Live.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/29/2026 02:09AM
This incident has been resolved.
MONITORING
10 days ago - at 10/29/2026 12:48AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 10/29/2026 12:17AM
The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.
IDENTIFIED
10 days ago - at 10/28/2026 11:50PM
Third party provider issue impacting Instant Live.
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