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Outage in Kajabi

PayPal Payment Processing Failures

Resolved Minor
January 31, 2023 - Started about 3 years ago - Lasted 24 minutes
Official incident page

Incident Report

We are aware of issues involving payment processing through PayPal at checkout. We are investigating the issue and will provide updates as soon as possible.
Components affected
Kajabi App Availability

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 01/31/2023 06:17PM

This incident has been resolved and PayPal checkout has returned to normal. Customers that experienced any errors during this short window may need to try again, thank you for your patience during this time.

MONITORING about 3 years ago - at 01/31/2023 06:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 01/31/2023 05:53PM

We are aware of issues involving payment processing through PayPal at checkout. We are investigating the issue and will provide updates as soon as possible.

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