Outage in Kajabi

Cloudflare Service Issues affecting access to Hero sites and Admin account with unexpected 500 errors

Resolved Minor
November 18, 2025 - Started 22 days ago - Lasted about 11 hours
Official incident page

Incident Report

We are aware of a Cloudflare incident that is causing Heroes and your members to experience an unexpected 500 error when visiting your page. Cloudflare is investigating this issue, and we will provide updates to this page as soon as possible.
Components affected
Kajabi App Availability

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 11/18/2025 11:10PM

This incident is resolved.

MONITORING 22 days ago - at 11/18/2025 02:53PM

A fix has been implemented by Cloudflare, and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

IDENTIFIED 22 days ago - at 11/18/2025 12:11PM

We are aware of a Cloudflare incident that is causing Heroes and your members to experience an unexpected 500 error when visiting your page. Cloudflare is investigating this issue, and we will provide updates to this page as soon as possible.

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