Outage in Kajeet

Verizon Activation Issues Thursday, 10/9/2025

Resolved Major

October 09, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

Some customers may be experiencing Verizon activation issues as of as of last night 10/8/2025 8:45PM EST. Please know our technical teams are actively working along with Verizon on resolving this issue and we apologize for any inconvenience this might have caused.

Components affected

Kajeet Self Service Activations

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/09/2025 06:54PM

Verizon has resolved the Activations issue and normal performance levels have been restored.

Thank you for your continued patience as this issue was resolved. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

INVESTIGATING 7 months ago - at 10/09/2025 05:37PM

Please know Verizon is working to restore activation services at normal performance levels. Further updates will be provided as soon as they become available. We apologize for any inconvenience this might have caused.

INVESTIGATING 7 months ago - at 10/09/2025 01:24PM

Some customers may be experiencing Verizon activation issues as of as of last night 10/8/2025 8:45PM EST.

Please know our technical teams are actively working along with Verizon on resolving this issue and we apologize for any inconvenience this might have caused.

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