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Outage in Kajeet

Direct Access Connectivity Issues

Resolved Minor
June 11, 2026 - Started 4 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating reports of Direct Access connectivity issues affecting multiple customers. Network teams are engaged and reviewing VPN/BGP status and traffic flow; the next update time has not yet been confirmed.
Components affected
Kajeet Direct Access - Client VPN

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/11/2026 05:29PM

This issue has resolved and normal performance levels have been restored. Thank you for your continued patience.

This issue has resolved and normal performance levels have been restored. Thank you for your continued patience.
If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

INVESTIGATING 4 days ago - at 06/11/2026 01:46PM

We are investigating reports of Direct Access connectivity issues affecting multiple customers. Network teams are engaged and reviewing VPN/BGP status and traffic flow; the next update time has not yet been confirmed.

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