Sentinel Reporting Issues 6/29/2026

This issue has resolved and normal performance levels have been restored. Thank you for your continued patience.

If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

We continue to investigate delayed Sentinel usage report generation. A previously pending test report has now completed, but Engineering is still validating whether report processing is stable and fully restored.

We apologize for any inconvenience this may be causing.

We continue to investigate delayed Sentinel report generation. The usage reports server has been restarted to clear stuck Jasper jobs, but validation is still in progress and reports are not yet confirmed as fully processing.

We are investigating an issue affecting Sentinel report generation. Some reports may remain pending or take longer than expected to create. Engineering is actively investigating. We apologize for any inconvenience this may be causing.