Outage in Kaleyra

Promotional Outbound Calls Affected - Airtel

Resolved Major
September 22, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating issue with Promotional Outbound Calls, currently team is coordinating with the operator to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/22/2025 01:11PM

This issue stands resolved after updating the configuration.

IDENTIFIED about 2 months ago - at 09/22/2025 07:03AM

We are investigating issue with Promotional Outbound Calls, currently team is coordinating with the operator to resolve the issue.

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