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Outage in Kaltura Virtual Classrooms and Meetings

Access to Support portal

Resolved Minor
September 16, 2026 - Started 1 day ago - Lasted about 8 hours
Official incident page

Incident Report

Kaltura Customer Portal became unavailable due to Salesforce performance degradation. More details at: https://status.salesforce.com/current As a result, users cannot access the support portal: support.kaltura.com We will provide further updates during the next 60 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/16/2026 05:05PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 09/16/2026 09:47AM

Kaltura Customer Portal became unavailable due to Salesforce performance degradation.
More details at: https://status.salesforce.com/current
As a result, users cannot access the support portal: support.kaltura.com

We will provide further updates during the next 60 minutes.

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