Outage in Kaltura
Analytics Degradation
Resolved MinorIncident Report
Summary AI Generated
Kaltura's Analytics service experienced degradation for 9.6 hours, causing users to encounter slowness or complete failure when retrieving analytics data. The engineering team identified the root cause and implemented a fix. The issue has been resolved and the incident is closed.
We are investigating an issue that users might experience slowness or failure to retrieve data when accessing Analytics. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/04/2026 07:04AM
The issue has been resolved and we are closing this incident.
MONITORING
6 days ago - at 03/03/2026 09:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 03/03/2026 09:55PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 03/03/2026 09:32PM
We are investigating an issue that users might experience slowness or failure to retrieve data when accessing Analytics. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority and will provide an update in the next 60 minutes.
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