Outage in Kami

Google "The app is blocked" Issue

Resolved Major
June 10, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Thank you for all the quick reports about this issue. We are now aware of it and our team has identified a recent release that has caused this. We will revert this change immediately to fix the issue right away and do our thorough investigation afterward for the recent update that has caused this. We apologize for the inconvenience this has caused today.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 06/10/2022 01:39PM

An update to the app has been deployed that will fix the issue of "The app is blocked" by Google authentication. Please make sure to refresh your app to automatically get this update, or use this link to get the update manually (copy and paste this link): https://web.kamihq.com/web/update_app.html


If you are still experiencing any issues after using the update link provided above, please reach out to us by emailing support@kamiapp.com with the details and a screenshot of the issue.


We appreciate your understanding and we apologize again for the trouble this has caused.

MONITORING over 2 years ago - at 06/10/2022 01:33PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 06/10/2022 01:32PM

An update to the app has been deployed that will fix the issue of "The app is blocked" by Google authentication. Please make sure to refresh your app to automatically get this update, or use this link to get the update manually: https://web.kamihq.com/web/update_app.html

If you are still experiencing any issues after using the update link provided above, please reach out to us by emailing support@kamiapp.com with the details and a screenshot of the issue.

We appreciate your understanding and we apologize again for the trouble this has caused.

IDENTIFIED over 2 years ago - at 06/10/2022 12:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/10/2022 12:40PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 06/10/2022 12:40PM

Thank you for all the quick reports about this issue. We are now aware of it and our team has identified a recent release that has caused this. We will revert this change immediately to fix the issue right away and do our thorough investigation afterward for the recent update that has caused this. We apologize for the inconvenience this has caused today.

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