Outage in Kami
Google Classroom Add on: Error while Accessing Student Work
Resolved MajorIncident Report
We've identified an issue with our fix for the outage earlier this week that has caused Teachers to encounter an error when opening student work in Assignments created using the Kami Google Classroom Add-on.
Students are still able to complete and submit the work without issue.
We've figured out the cause, and are working on releasing a fix for that as soon as we can.
Thank you for your patience and understanding while we get things up and running smoothly again.
The Kami Customer Success Team
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/27/2024 10:58PM
This incident has been resolved.
MONITORING
over 1 year ago - at 09/27/2024 10:23PM
We've released a change that should fix the issue, and student work should now be accessible again.
If you are still encountering this issue, please reach out to us on support@kamiapp.com, and we'll be happy to look further into that for you.
Once again, thank you so much for your patience and understanding while we've sorted this out.
Best Wishes!
The Kami Customer Success Team.
IDENTIFIED
over 1 year ago - at 09/27/2024 10:09PM
We've identified an issue with our fix for the outage earlier this week that has caused Teachers to encounter an error when opening student work in Assignments created using the Kami Google Classroom Add-on.
Students are still able to complete and submit the work without issue.
We've figured out the cause, and are working on releasing a fix for that as soon as we can.
Thank you for your patience and understanding while we get things up and running smoothly again.
The Kami Customer Success Team
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