Outage in Kami

Microsoft Teams: Unable to interact with onpage button.

Resolved Major
May 19, 2025 - Started 14 days ago - Lasted 2 days
Official incident page

Need to monitor Kami outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kami, and never miss an outage again.
Start Free Trial

Outage Details

We've identified an issue with our Microsoft Teams Integration. The "Kami Button" under "Apps" in the Microsoft Teams Integration does not function when clicked by a teacher viewing the student Submissions. This is affecting both the Teams App, and Teams with Browsers We have escalated the issue to Microsoft and are working with them on a fix, which we hope to have out this week. You are still able to view the student work and access Class-View via clicking the "Take Action in Student View" button, and then clicking the Kami Button there. We completely understand the frustration that this has caused, and are working to get things up and running again as soon as possible. If you do have any questions or concerns about this, please reach out to support@kamiapp.com, and we'll be happy to help. Thank you for your patience and understanding, and best wishes. The Kami Customer Success Team.
Components affected
Kami Microsoft Integration
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 05/21/2025 01:21AM

This incident has been resolved.

IDENTIFIED 14 days ago - at 05/19/2025 06:13AM

We've identified an issue with our Microsoft Teams Integration. The "Kami Button" under "Apps" in the Microsoft Teams Assignment page does not function. This is affecting both the Teams App, and Teams with Browsers. You are still able to view the student work and access Class-View via clicking the "Take Action in Student View" button, and then clicking the Kami Button there.

IDENTIFIED 14 days ago - at 05/19/2025 05:14AM

We've identified an issue with our Microsoft Teams Integration. The "Kami Button" under "Apps" in the Microsoft Teams Integration does not function when clicked by a teacher viewing the student Submissions. This is affecting both the Teams App, and Teams with Browsers

We have escalated the issue to Microsoft and are working with them on a fix, which we hope to have out this week.

You are still able to view the student work and access Class-View via clicking the "Take Action in Student View" button, and then clicking the Kami Button there.

We completely understand the frustration that this has caused, and are working to get things up and running again as soon as possible.

If you do have any questions or concerns about this, please reach out to support@kamiapp.com, and we'll be happy to help.

Thank you for your patience and understanding, and best wishes.
The Kami Customer Success Team.

Be the first to know when Kami and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook