Outage in Kami

Google Authorization Error

Resolved Minor
January 05, 2026 - Started 4 days ago - Lasted 4 days
Official incident page

Incident Report

Kami is aware of the current Google Authentication error when accessing documents. The engineering team has prioritised investigating the cause of the Google Authentication problems you are experiencing as either a teacher or a student. We apologize for any inconvenience this has caused, but rest assured, we are working diligently on resolving this issue and appreciate your patience and understanding. Please reach out to support@kamiapp.com with any questions.

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 01/09/2026 04:42PM

This incident has been resolved.

MONITORING 2 days ago - at 01/08/2026 02:28AM

Kami’s engineering team has identified the problems resulting in the Google Authorization error. A resolution has been applied to resolve the US-only IP rules in the Google Context-aware system. Kami will continue to monitor.

If problems still persist, please contact support@kamiapp.com

IDENTIFIED 4 days ago - at 01/05/2026 05:23PM

Kami is aware of the current Google Authentication error when accessing documents. The engineering team has identified a problem with the Kami scopes. To assist, please have your IT teams visit this link and follow the instructions: https://help.kamiapp.com/en/articles/8043919-third-party-app-access-controls

We apologize for any inconvenience this has caused. Rest assured, we are working diligently to resolve the issue and appreciate your patience and understanding. Please reach out to support@kamiapp.com with any questions.

IDENTIFIED 4 days ago - at 01/05/2026 05:19PM

Kami is aware of the current Google Authentication error when accessing documents. The engineering team has prioritised investigating the cause of the Google Authentication problems you are experiencing as either a teacher or a student.

We apologize for any inconvenience this has caused, but rest assured, we are working diligently on resolving this issue and appreciate your patience and understanding. Please reach out to support@kamiapp.com with any questions.

IDENTIFIED 4 days ago - at 01/05/2026 05:05PM

Kami is aware of the current Google Authentication error when accessing documents. The engineering team has prioritised investigating the cause of the Google Authentication problems you are experiencing as either a teacher or a student.

We apologize for any inconvenience this has caused, but rest assured, we are working diligently on resolving this issue and appreciate your patience and understanding. Please reach out to support@kamiapp.com with any questions.

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