Outage in Kami

Kami AI issuse

Resolved Minor

January 20, 2026 - Started about 20 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Kami is currently experiencing a service degradation affecting our AI-powered features, including Understanding Tools, Question Generation, and AI-assisted Feedback. Our engineering team is actively investigating the issue and working toward a resolution. We apologize for the inconvenience and will provide further updates as more information becomes available. If you have urgent questions, please reach out to us at support@kamiapp.com.

Components affected

Kami Frontend

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Latest Updates ( sorted recent to last )

RESOLVED about 16 hours ago - at 01/21/2026 02:58AM

Our engineering team has rectified the issue affecting our AI features. The Understanding tools, Question generation, and AI-assisted feedback are now running normally.

If you are still experiencing any issues with these tools, please refresh your page or contact us at support@kamiapp.com.
Thank you for your patience!

INVESTIGATING about 20 hours ago - at 01/20/2026 11:07PM

Kami is currently experiencing a service degradation affecting our AI-powered features, including Understanding Tools, Question Generation, and AI-assisted Feedback.
Our engineering team is actively investigating the issue and working toward a resolution. We apologize for the inconvenience and will provide further updates as more information becomes available.

If you have urgent questions, please reach out to us at support@kamiapp.com.

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