Outage in Kaseya

Service disruption on Kaseya Store for KaseyaOne customers

Resolved Major
January 30, 2024 - Started almost 2 years ago - Lasted about 1 hour

Incident Report

We are facing a technical issue with the Kaseya Store Portal (http://myportal.kaseya.com) due to the Netsuite Outage (https://status.netsuite.com/incidents/g53688pbl9hl).

Users attempting to log in through the KaseyaOne Portal Single Sign-On to access a product that requires authentication via the Kaseya Store Portal (http://myportal.kaseya.com) might experience an error.

The Netsuite team is actively addressing these issues, while we are closely monitoring the situation.

We regret any inconvenience this situation may have caused.

Kaseya Cloud Operations Team
Components affected
Kaseya One

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 01/30/2024 04:09PM

We are facing a technical issue with the Kaseya Store Portal (http://myportal.kaseya.com) due to the Netsuite Outage (https://status.netsuite.com/incidents/g53688pbl9hl).

Users attempting to log in through the KaseyaOne Portal Single Sign-On to access a product that requires authentication via the Kaseya Store Portal (http://myportal.kaseya.com) might experience an error.

The Netsuite team is actively addressing these issues, while we are closely monitoring the situation.

We regret any inconvenience this situation may have caused.

Kaseya Cloud Operations Team

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