Outage in Kaseya

Service disruption on KaseyaOne for IT Glue customers

Resolved Major
May 09, 2024 - Started over 1 year ago - Lasted about 1 hour

Incident Report

We have identified an issue with IT Glue customers logging in to IT Glue using Log In with KaseyaOne and are working diligently to resolve.
IT Glue local login is unaffected and we recommend logging in via IT Glue local credentials as we resolve this issue.

We will update you once we have more information.

Apologies for the inconvenience caused.

- Kaseya Cloud Operations Team
Components affected
Kaseya One

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Latest Updates ( sorted recent to last )
over 1 year ago - at 05/09/2024 09:46PM

We have identified an issue with IT Glue customers logging in to IT Glue using Log In with KaseyaOne and are working diligently to resolve.
IT Glue local login is unaffected and we recommend logging in via IT Glue local credentials as we resolve this issue.

We will update you once we have more information.

Apologies for the inconvenience caused.

- Kaseya Cloud Operations Team

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