Outage in Kaseya

Datto SaaS Protection - Service Degradation on v2 Node 'aue1-bfyii-743'

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted 8 days
Official incident page

Incident Report

We are currently aware of a problem where services for customers hosted on v2 node 'aue1-bfyii-743' are in a degraded state and may not be available. The Kaseya R&D Team has identified the issue and are actively working to resolve it. Subscribe to Datto SaaS Protection on the Status Page for up to date information. https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/06/2025 01:55PM

This incident has been resolved.

MONITORING 12 months ago - at 04/30/2025 05:22PM

Backup success rates for all SaaS Protection services on this node remain stable at normal levels.

Additional maintenance is underway and the Kaseya R&D team is continuing to monitor.

MONITORING 12 months ago - at 04/29/2025 12:43PM

Backup success rates for SaaS Protection services have stabilized for customers hosted on the node.

The Kaseya R&D team is continuing to monitor.

MONITORING 12 months ago - at 04/28/2025 08:31PM

Backups are running and success rates for customers hosted on the node are increasing.

The Kaseya R&D team are continuing to monitor.

MONITORING 12 months ago - at 04/28/2025 06:17PM

The Kaseya R&D team has implemented changes on the affected node to address this issue and are currently monitoring the results.

IDENTIFIED 12 months ago - at 04/28/2025 03:26PM

We are currently aware of a problem where services for customers hosted on v2 node 'aue1-bfyii-743' are in a degraded state and may not be available.

The Kaseya R&D Team has identified the issue and are actively working to resolve it.

Subscribe to Datto SaaS Protection on the Status Page for up to date information.

https://status.kaseya.com/

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