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Outage in Kaseya

Kaseya Quote Manager - Users unable to login via KaseyaOne

Resolved Minor
April 30, 2025 - Started 12 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating this issue. The current workaround is to sign into your Kaseya Quote Manager store via your regular credentials from the store homepage. If you use the 'Take Me Home' button on the error screen, and sign in with your email address, you should be able to sign in, bypassing KaseyaOne's SSO.

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RESOLVED 12 months ago - at 04/30/2025 04:13PM

A fix has been implemented and this incident has been resolved

INVESTIGATING 12 months ago - at 04/30/2025 11:33AM

We are currently investigating this issue.
The current workaround is to sign into your Kaseya Quote Manager store via your regular credentials from the store homepage. If you use the 'Take Me Home' button on the error screen, and sign in with your email address, you should be able to sign in, bypassing KaseyaOne's SSO.

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