Outage in Kaseya

Datto BCDR - Device Web Access to the Local User Interface and Device Check-in Functionality Degraded

Resolved Minor
May 08, 2025 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Need to monitor Kaseya outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kaseya, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of a problem where BCDR devices can fail to check-in and Datto BCDR users may experience degraded local UI access. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 05/08/2025 11:01PM

This incident has been resolved.

IDENTIFIED about 15 hours ago - at 05/08/2025 09:11PM

We are aware of a problem where BCDR devices can fail to check-in and Datto BCDR users may experience degraded local UI access.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook