Outage in Kaseya

Endpoint Backup v2 – Backup Delays for a Subset of Canada East Partners

Resolved Major
May 13, 2025 - Started about 13 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently aware of an issue preventing some assets from backing up in our Canada East region. The Kaseya R&D Team is actively investigating the cause, and we will post an update as soon as the cause is identified. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 05/14/2025 01:09AM

This incident has been resolved.

MONITORING about 12 hours ago - at 05/14/2025 12:08AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 13 hours ago - at 05/13/2025 11:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 13 hours ago - at 05/13/2025 11:10PM

We are currently aware of an issue preventing some assets from backing up in our Canada East region.

The Kaseya R&D Team is actively investigating the cause, and we will post an update as soon as the cause is identified.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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