Outage in Kaseya
Datto RMM - [Merlot] - Scheduled jobs timing out or failing to run
Resolved Minor
Need to monitor Kaseya outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kaseya, and never miss an outage again.
Start Free Trial
Outage Details
We’re currently aware of an issue affecting "scheduled" jobs in Datto RMM on Merlot, where jobs are either timing out or failing to execute.
The Kaseya R&D team is actively investigating the root cause.
In the meantime, our Support team recommends running "quick" jobs manually as a temporary workaround.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/19/2025 04:32PM
This incident has been resolved.
MONITORING
2 days ago - at 05/19/2025 04:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 05/19/2025 08:55AM
We’re currently aware of an issue affecting "scheduled" jobs in Datto RMM on Merlot, where jobs are either timing out or failing to execute.
The Kaseya R&D team is actively investigating the root cause.
In the meantime, our Support team recommends running "quick" jobs manually as a temporary workaround.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Kaseya outages
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0' - about 5 hours ago
Datto RMM - Syrah - Jobs are not starting - 3 days ago
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
