Outage in Kaseya
Datto RMM - [Merlot] - Scheduled jobs timing out or failing to run
Resolved Minor
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Outage Details
We’re currently aware of an issue affecting "scheduled" jobs in Datto RMM on Merlot, where jobs are either timing out or failing to execute.
The Kaseya R&D team is actively investigating the root cause.
In the meantime, our Support team recommends running "quick" jobs manually as a temporary workaround.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 05/19/2025 04:32PM
This incident has been resolved.
MONITORING
about 2 months ago - at 05/19/2025 04:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 05/19/2025 08:55AM
We’re currently aware of an issue affecting "scheduled" jobs in Datto RMM on Merlot, where jobs are either timing out or failing to execute.
The Kaseya R&D team is actively investigating the root cause.
In the meantime, our Support team recommends running "quick" jobs manually as a temporary workaround.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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