Outage in Kaseya

Datto Workplace - File Uploads May Experience Delays for Files Exceeding 5MB In Size

Resolved Minor

May 20, 2025 - Started 11 months ago - Lasted 17 days
Official incident page

Incident Report

We are aware of a problem where Datto Workplace users can experience an issue where file uploads may experience delays for files exceeding 5MB in size; however, the upload process will complete successfully. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/06/2025 03:41PM

This incident has been resolved.

MONITORING 11 months ago - at 06/06/2025 12:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/30/2025 06:02PM

A resolution has been developed and is scheduled for deployment by mid-next week.

IDENTIFIED 11 months ago - at 05/22/2025 02:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 05/20/2025 01:39PM

We are aware of a problem where Datto Workplace users can experience an issue where file uploads may experience delays for files exceeding 5MB in size; however, the upload process will complete successfully.

The Kaseya R&D Team is currently investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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