Outage in Kaseya

[ConnectBooster] - [QuickBooks Desktop] - WebConnector displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."

Minor
May 22, 2025 - Started 1 day ago
Official incident page

Need to monitor Kaseya outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kaseya, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of a problem where QuickBooks WebConnector is displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal." The Kaseya R&D Team is investigating these reports and will provide further information as it can be made available. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com
Latest Updates ( sorted recent to last )
MONITORING about 17 hours ago - at 05/23/2025 01:28AM

Our R&D Team has successfully deployed changes to the portal to resolve the previously seen error messages regarding the Quickbooks WebConnector displayed an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."

We ask that if you are seeing successful syncs that you please respond back to your open ticket request so we can continue to evaluate the situation.

Our team will continue to monitor this release and provide any further substantial updates.

Thank you

IDENTIFIED 1 day ago - at 05/22/2025 05:27PM

We are aware of a problem where QuickBooks WebConnector is displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."

The Kaseya R&D Team is investigating these reports and will provide further information as it can be made available.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com

Be the first to know when Kaseya and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook