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Outage in Kaseya

[ConnectBooster] - [QuickBooks Desktop] - WebConnector displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."

Resolved Minor
May 22, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

We are aware of a problem where QuickBooks WebConnector is displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal." The Kaseya R&D Team is investigating these reports and will provide further information as it can be made available. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/23/2025 09:04PM

This incident has been resolved.

MONITORING 11 months ago - at 05/23/2025 01:28AM

Our R&D Team has successfully deployed changes to the portal to resolve the previously seen error messages regarding the Quickbooks WebConnector displayed an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."

We ask that if you are seeing successful syncs that you please respond back to your open ticket request so we can continue to evaluate the situation.

Our team will continue to monitor this release and provide any further substantial updates.

Thank you

IDENTIFIED 11 months ago - at 05/22/2025 05:27PM

We are aware of a problem where QuickBooks WebConnector is displaying an error stating "Not All Records Pull Successfully" which is then preventing data coming into the CB portal."

The Kaseya R&D Team is investigating these reports and will provide further information as it can be made available.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com

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