Outage in Kaseya

Datto SaaS Defense - US/Canada - "Live Search" Results Not Populating

Resolved Minor
May 27, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of a problem where SaaS Defense "Live Search" Results are not populating for some emails. The Kaseya R&D Team are Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/27/2025 10:40PM

This incident has been resolved.

MONITORING 3 days ago - at 05/27/2025 10:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 05/27/2025 09:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 05/27/2025 06:37PM

We are aware of a problem where SaaS Defense "Live Search" Results are not populating for some emails.

The Kaseya R&D Team are Investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Latest Kaseya outages

Datto SaaS Protection - Backup performance degradation for services on pod 'use1-saas-p6' - about 1 hour ago
VSA - US-APP02 - 500 Errors while using the WebApp - about 2 hours ago
BCDR Direct to Cloud - Assets can fail to load in the Datto Partner Portal - about 3 hours ago
Datto SaaS Protection - Backup performance degradation for Teams services on pod 'cae1-saas-p0' - about 5 hours ago
Datto BCDR - Status Page Intermittently Loading - about 16 hours ago

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