Outage in Kaseya
Datto SaaS Protection - Service disruption for customers hosted in GBE2 data center
Resolved MajorIncident Report
We are aware of a problem where SaaS Protection customers hosted on pods within the GBE2 data center may not be able to access their accounts and are experiencing impacts to services.
Affected pods:
'gbe2-saas-p0'
'gbe2-saas-p1'
The Kaseya R&D Team has identified the issue and are working to address it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/11/2025 07:08PM
This incident has been resolved.
MONITORING
11 months ago - at 06/10/2025 12:20PM
Both GBE2 pods are operational again and the Kaseya R&D team is continuing to monitor backup success metrics.
MONITORING
11 months ago - at 06/09/2025 08:49PM
Pod 'gbe2-saas-p0' is currently operational and pod 'gbe2-saas-p1' is still actively being monitored by the Kaseya R&D team after the fix was implemented.
MONITORING
11 months ago - at 06/09/2025 03:32PM
A fix has been implemented and the Kaseya R&D team is actively monitoring the results.
IDENTIFIED
11 months ago - at 06/09/2025 02:08PM
We are aware of a problem where SaaS Protection customers hosted on pods within the GBE2 data center may not be able to access their accounts and are experiencing impacts to services.
Affected pods:
'gbe2-saas-p0'
'gbe2-saas-p1'
The Kaseya R&D Team has identified the issue and are working to address it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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