Outage in Kaseya

Datto SaaS Protection - Backup and recovery performance degradation for services on pod 'use1-saas-p6'

Resolved Minor

June 12, 2025 - Started 11 months ago - Lasted 5 days
Official incident page

Incident Report

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'use1-saas-p6' are experiencing degraded backup and recovery performance for services. The Kaseya R&D Team has identified the issue and implemented changes to address it. We are actively monitoring the results. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/17/2025 12:42PM

This incident has been resolved.

MONITORING 11 months ago - at 06/12/2025 04:46PM

After changes were implemented to address the issue, performance metrics for services are improving.

The Kaseya R&D team is continuing to monitor.

IDENTIFIED 11 months ago - at 06/12/2025 12:53PM

We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'use1-saas-p6' are experiencing degraded backup and recovery performance for services.

The Kaseya R&D Team has identified the issue and implemented changes to address it.

We are actively monitoring the results.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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