Outage in Kaseya
RapidFire Tools Portal - Pages failing to load
Resolved MinorIncident Report
We are aware of a problem where RapidFire Tools Portal pages are failing to load, leaving pages blank.
The cause of this issue is from additional load on our back end systems.
The Kaseya R&D Team have deployed additional resources to handle this load and are monitoring performance.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/08/2025 05:46PM
Backend improvements have been completed, this incident has been resolved.
IDENTIFIED
10 months ago - at 07/07/2025 03:05PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 07/01/2025 07:12PM
The Kaseya R&D team have narrowed the issue to a spike in traffic to the platform between 6AM and 10AM EST. The team continues to work on improvements to backend systems so that performance remains stable at all times.
MONITORING
10 months ago - at 06/30/2025 05:52PM
We are aware of a problem where RapidFire Tools Portal pages are failing to load, leaving pages blank.
The cause of this issue is from additional load on our back end systems.
The Kaseya R&D Team have deployed additional resources to handle this load and are monitoring performance.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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