Outage in Kaseya
Autotask PSA - AU01, AU02 - Redirected Emails via M365 Not Creating Items Within Autotask
Resolved Minor
Need to monitor Kaseya outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kaseya, and never miss an outage again.
Start Free Trial
Outage Details
Our Engineering teams are currently investigating an issue where inbound emails to our AU01 & AU02 zones, which were redirected via M365, are not creating items within Autotask.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 07/02/2025 01:45PM
This incident has been resolved.
We can confirm that this incident was related to a third-party vendor. The vendor was able to identify and resolve the interruption, and as a result, Autotask functionality is now operational.
INVESTIGATING
about 17 hours ago - at 07/02/2025 07:34AM
Our Engineering teams are currently investigating an issue where inbound emails to our AU01 & AU02 zones, which were redirected via M365, are not creating items within Autotask.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Kaseya outages
VSA9 - Partial Service Disruption - IAD2-VSA28-I - about 7 hours ago
Datto BCDR - Cloud Server4010 offline causing failures to off-site sync and restore operations - about 17 hours ago
Datto Networking - DNA Routers Fail To Checkin - 2 days ago
RapidFire Tools Portal - Pages failing to load - 2 days ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
