Outage in Kaseya
Autotask PSA - AU01, AU02 - Redirected Emails via M365 Not Creating Items Within Autotask
Resolved MinorIncident Report
Our Engineering teams are currently investigating an issue where inbound emails to our AU01 & AU02 zones, which were redirected via M365, are not creating items within Autotask.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/02/2025 01:45PM
This incident has been resolved.
We can confirm that this incident was related to a third-party vendor. The vendor was able to identify and resolve the interruption, and as a result, Autotask functionality is now operational.
INVESTIGATING
10 months ago - at 07/02/2025 07:34AM
Our Engineering teams are currently investigating an issue where inbound emails to our AU01 & AU02 zones, which were redirected via M365, are not creating items within Autotask.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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