Outage in Kaseya

VSA9 - Partial Service Disruption - IAD2-VSA28-I

Resolved Major
July 02, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing a partial service disruption on na1vsa28 that may prevent administrators from using one or more modules, however critical agent connectivity and administrator access is operational. Our team is working to restore functionality on the instance at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/02/2025 09:23PM

This incident has been resolved.

MONITORING 1 day ago - at 07/02/2025 07:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 07/02/2025 06:31PM

We are experiencing a partial service disruption on na1vsa28 that may prevent administrators from using one or more modules, however critical agent connectivity and administrator access is operational. Our team is working to restore functionality on the instance at this time.

We apologize for any inconvenience.

- Kaseya Cloud Operations Team

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