Outage in Kaseya

Datto SaaS Protection - Backup performance degradation for All app types on USE pods

Resolved Major

July 09, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently aware of a problem where Pod Degradation can be experienced for some customers hosted on the pods use1-saas-p0, use1-saas-p2, use1-saas-p3, use1-saas-p6. The Kaseya R&D Team is currently investigating Affected Pod : use1-saas-p0, use1-saas-p2, use1-saas-p3, use1-saas-p6 Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/10/2025 12:27PM

This incident has been resolved.

MONITORING 10 months ago - at 07/09/2025 04:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 07/09/2025 02:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 07/09/2025 09:33AM

We are currently aware of a problem where Pod Degradation can be experienced for some customers hosted on the pods use1-saas-p0, use1-saas-p2, use1-saas-p3, use1-saas-p6.

The Kaseya R&D Team is currently investigating

Affected Pod : use1-saas-p0, use1-saas-p2, use1-saas-p3, use1-saas-p6

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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