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Outage in Kaseya

ConnectBooster - Emails - Delivery of emails may be impacted

Resolved Minor
July 31, 2025 - Started 9 months ago - Lasted 5 days
Official incident page

Incident Report

We are aware of a problem where a small subset of our customers have reported emails being sent from the ConnectBooster platform are not delivering. The Kaseya R&D Team has identified the issue and is working on a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/05/2025 08:25PM

After extensive monitoring of this event, our team believes this issue to be resolved.

Please reachout to our support team through the K1 Portal to submit a ticket if you have any questions.

MONITORING 9 months ago - at 08/01/2025 01:31PM

Our team has implemented changes to the product to resolve this issue and are now currently monitoring for further changes or developments.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

MONITORING 9 months ago - at 08/01/2025 01:29PM

Our team has implemented changes to the product to resolve this issue and are now currently monitoring for further changes or developments.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

IDENTIFIED 9 months ago - at 07/31/2025 09:40PM

We are aware of a problem where a small subset of our customers have reported emails being sent from the ConnectBooster platform are not delivering.

The Kaseya R&D Team has identified the issue and is working on a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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