Outage in Kaseya
Datto Backup for Microsoft Azure - Device Registration failures in the US-East region
Resolved MinorIncident Report
We are aware of a problem where Datto Backup for Microsoft Azure devices can experience a registration failure in the US-East region due to error "The Virtual Network in the launch template could not be found".
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/04/2025 11:06PM
The issue that was causing registration failures for Datto Backup for Microsoft Azure devices in the US-East region — specifically the error “The Virtual Network in the launch template could not be found” — has been resolved.
You should now be able to register devices without issue.
For ongoing updates and system status, please visit https://status.kaseya.com.
INVESTIGATING
9 months ago - at 08/04/2025 03:48PM
We are aware of a problem where Datto Backup for Microsoft Azure devices can experience a registration failure in the US-East region due to error "The Virtual Network in the launch template could not be found".
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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