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Outage in Kaseya

Datto Workplace/Datto File Protect - US-Based Users Are Unable to Access The Manager Portal and The Team Portal

Resolved Major
September 11, 2025 - Started 8 months ago - Lasted 14 minutes
Official incident page

Incident Report

We are aware of a problem where Datto Workplace and Datto File Protection users in the US region can experience an access failure when attempting to log into the Manager Portal and Team Portal. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/11/2025 07:12PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 09/11/2025 07:00PM

We are aware of a problem where Datto Workplace and Datto File Protection users in the US region can experience an access failure when attempting to log into the Manager Portal and Team Portal.



The Kaseya R&D Team is currently investigating the issue.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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